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Support

We're here to help.

Black Label apps are native Mac apps that run entirely on your own Mac and your own accounts — they ship empty and work on the data and services you connect.

Contact support
info@blacklabelbots.com

Email us anytime with a question, a problem, or feedback. Include the app name and what you were doing, and we'll get back to you.

Frequently asked questions

How do I get started?

Download and open the app, then connect your own account or data source when the app prompts you. Each app starts empty and walks you through its first-run setup. From there, the app works on the data you bring.

Where does my data live?

The apps run on your own Mac and your own accounts. Anything you enter or import stays on your device or within the third-party accounts you choose to connect. We never receive your data on our servers. See our Privacy Policy for the full detail.

Do I need an account with Black Label?

No. The apps run on your own accounts and services. There is no Black Label login required to use the app on your own Mac.

How do I reach support?

Email info@blacklabelbots.com. Tell us which app you're using and what you ran into, and we'll help you sort it out.