Terms of Service
1. Software License
Black Label Bots products are proprietary software. Trading modules, signals, and operator software are provided as-is. The Sovereign Builder License governs $500 Sovereign purchases (white-label deployment and client resale rights). We make no warranty, express or implied, regarding performance, reliability, or fitness for any particular purpose.
2. User Responsibility
You are solely responsible for:
- Your own trading decisions and capital deployment
- Maintaining and securing your own trading accounts
- Understanding the risks of futures trading
- Monitoring your account and positions
- Complying with all applicable laws and regulations
Black Label Bots does not control your accounts, authorize your trades, or manage your capital. You maintain full control and responsibility.
3. Prohibited Uses
You may not:
- Use the software for any illegal activity
- Reverse-engineer, decompile, or attempt to derive the source code
- Sublicense or redistribute Sovereign source code without a Builder license (see Sovereign Builder License)
- Use the software on behalf of others without written consent
- Attempt to manipulate or interfere with the software's operation
4. Limitation of Liability
To the maximum extent permitted by law, Black Label Bots and its creators shall not be liable for:
- Any trading losses, however caused
- Lost profits or lost opportunity
- Indirect, incidental, consequential, or punitive damages
- Software malfunctions, bugs, or errors
- Broker execution issues, slippage, or rejection of orders
5. Refunds & Cancellations
Subscriptions. Academy and all other subscriptions are billed monthly starting on the day you subscribe and do not include a free trial. You can cancel at any time from your account; billing stops at the end of the current period and is not prorated. Academy lessons already downloaded remain readable after cancellation, while new lesson updates require an active subscription.
7-day money-back guarantee (one-time purchases). One-time licenses and reports (for example Sovereign, the Website Build, and the Backtest Report) include a 7-day money-back guarantee: request a full refund within 7 days of purchase and we will refund it.
Digital delivery. Software licenses, applications, reports, and website deliverables are provided electronically; no physical goods are shipped.
You can cancel a subscription at any time from your account; it stops renewing at the end of the current billing period. Beyond the windows above, if you report a problem that prevents you from using the product and we are unable to resolve it within 30 days of your report, you may request a full refund. Apart from that, sales are final. To request a refund or cancel, email info@blacklabelbots.com or manage your plan from your account.
6. Modification of Terms
We reserve the right to modify these terms at any time. Continued use of the software after modifications constitute your acceptance of the new terms. It is your responsibility to review these terms periodically.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict-of-laws principles, and any dispute arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Alabama.
Privacy Policy
1. Information We Collect
Black Label Bots may collect the following information:
- Account Information: Information you provide to set up and authenticate your account (name, email, etc.)
- Usage Data: Information about how you use the software (login times, features used, settings)
- Trading Data: Information related to backtests and live trading performance (this data remains with your local installation unless you explicitly share it)
- Device Information: Technical information about your device and software version for support and improvement purposes
2. How We Use Your Information
We use the information we collect to:
- Deliver and maintain the software and services
- Provide customer support and respond to your requests
- Improve the software and user experience
- Detect and prevent fraud or misuse
- Comply with legal obligations
We do not sell your data to third parties. We do not monetize your personal information.
3. Data Sharing
We do not share your personal data with third parties except:
- As required by law or legal process
- With service providers who assist us in operating the software (subject to confidentiality agreements)
- With your explicit consent
Your trading accounts and positions belong to you and your broker. We do not have access to your broker accounts unless you explicitly authorize us.
4. Data Retention
We retain your account information for as long as necessary to provide the service. If you close your account, we will retain only the information required by law. You may request deletion of your data subject to legal and contractual obligations.
5. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, and destruction. However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt-out of non-essential communications
To exercise these rights, contact Black Label Bots.
7. Third-Party Services
Black Label Bots may integrate with third-party platforms (brokers, data providers, platforms). Their privacy policies and terms apply to their services. We are not responsible for their practices.
8. Contact Us
If you have questions about this Privacy Policy or your data, contact Black Label Bots.